Frequently Asked Questions
Everything you need to know about shopping with Time 2 Shine.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Time 2 Shine accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How can I track my order?
Once your order is processed, you will receive an email with a tracking link. You can also log into your account on our website to view your order history and real-time status.
Are your products covered by a warranty?
Most of our premium products come with a 1-year manufacturer warranty against defects. Please check the specific product page or contact us for details regarding a particular item.