Returns & Exchanges
At Time 2 Shine, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and exchange process within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Ship the Items
Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing